Case Study: New Medicare Member Engagement Approach Elevates Loyalty and Delivers a $700 Million Gain

Read our engagement case study to learn how one Medicare Advantage plan took member satisfaction to new heights, beating past scores by 13% and achieving a substantial return on investment.

In this Carenet Health case study, we highlight four factors that helped one large Medicare Advantage plan remove engagement silos with a more personalized, multi-touch strategy for one-to-one member outreach. The new approach impacted efforts such as onboarding, health assessments, closing gaps in care, wellness program enrollment and medication adherence.

The results: Improved satisfaction and quality scores, an estimated 3:1 ROI and financial impact of $52 million annually—with lifetime savings well over $700 million. Learn more by downloading the study today.

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