Promote social distancing by allowing patients to check in online for appointments, including Emergency Room and Urgent Care visits and then wait nearby to receive arrival instructions.
Be available for patient, caregiver, and staff questions without increased burden on your internal resources. Courteous and professional multilingual agents are ready to take those calls for you.Explore Dedicated Hotlines
Reduce the amount of time patients spend waiting in line at screening and testing clinics with online scheduling services, and streamline the testing process with detailed appointment instructions.Explore Online Scheduling
Send broadcast messages to patients and staff via text-to-speech and text messages at a moment's notice. Updates can include test results, assessment center information, closures, and much more.Explore Message Broadcast
Increase your telehealth visits with fully integrated online and live voice scheduling. Send meeting instructions and a practice link in the confirmation and provide agent assisted telehealth visit support.Explore Telehealth Scheduling
Address frequently asked questions from website visitors through online chat without placing increased burden on your internal resources.Explore FAQ Chat
Use outbound live voice communications to provide continual communication with COVID-19 confirmed patients in self-isolation and quarantine and communicate disease management for high risk patients.Explore Live Voice Outreach
Host and book virtual patient education classes with online and live voice Class and Event scheduling services.Explore Class & Event Registration
Leverage automated reminders, live agent calls, and online scheduling to reach out to patients who have missed an appointment and rebook their visit.
Protecting what matters is part of Carenet's daily mission, and during COVID-19, this includes protecting our clients’ ability to provide timely patient communication and engagement.