CASE STUDY: Proactive Medication Adherence Outreach Stops Rx Gaps Before They Happen

Read the case study to discover how one of the nation’s largest Medicare Part D plans improved medication adherence, which was instrumental in supporting its 4-Star CMS rating.

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When this health plan’s leaders wanted to limit gaps in prescription refills—which would ultimately improve outcomes, lower costs and support key Star measures—they partnered with Carenet Health to implement a proactive initiative to stop gaps before they happen.

The data-driven outreach effort leveraged the power of one-to-one conversations to help members who were at risk of non-adherence switch to a 90-day supply of maintenance medications.

The engagement team’s strong member interaction rate resulted in an annual minimum cost-savings of nearly $150 million and much more. Complete the form to get details.