From Basic to Leading-Edge: Multi-Tiered Strategy Delivers 67% HRA Completion Rate Among Medicaid Population
Read this Carenet Health case study to learn how a persistent, multi-tiered engagement strategy delivered a 67% health risk assessment completion rate among Medicaid members reached.
A health plan’s method of outreach for health risk assessments (HRAs) to its Medicaid members was yielding a low response rate. Recognizing the need for a more sophisticated and customized approach, as well as additional resources and external expertise, the plan reached out to Carenet for support.
The goals: increase the HRA completion rate, identify gaps in care and improve risk stratification among its Medicaid population ... within a tight timeframe.