Consumer Survey: Patient Engagement & the Pandemic | Stericycle Communication Solutions

Consumer Survey: What the Pandemic Taught Us About Patient Engagement

Health systems need insight into how the pandemic has changed patient experiences, opinions, and behaviors to adapt and develop patient engagement strategies for 2021 and beyond. Carenet enlisted a third party to ask 500 healthcare consumers how COVID-19 impacted their patient experience in 2020.

Download the Report

About the Survey

Carenet's inaugural U.S. Consumer Trends in Patient Engagement Survey asked more than 500 consumers across all 50 states questions to better understand their healthcare experiences in 2020 and the impact of COVID-19 on those experiences. The 20-minute survey was conducted primarily with outbound calls (68%) and online surveys (32%) during November 2020, a pivotal moment in time when consumers across the country were faced with unprecedented challenges related to the global COVID-19 pandemic.

Carenet Stands Ready to Help with COVID-19 Scheduling and Communication Solutions

Explore Patient Reminders

Consumer Survey: What the Pandemic Taught Us About Patient Engagement

Download the full survey report.

About the Survey

Carenet Stands Ready to Help with COVID-19 Scheduling and Communication Solutions